-
(I am working the register over Christmas.)
-
Me:
“Find everything today?”
-
Customer:
“Yup.”
-
(Note:
she is silent through the transaction, which includes a gift card.)
-
Me:
“How much would you like on this?”
-
Customer:
“Oh, sorry. Can I have $150?”
-
Me:
“No problem.”
-
Customer:
*after paying* “Can you do me a favor?” *she hands me the gift card* “The next customer you see that you think could use this, could you give it to them?”
-
Me:
*stunned* “…Of course!”
-
(After a minute another customer comes up, a visibly upset young woman.)
-
Me:
“Hi! How are you?”
-
Customer #2:
“I’m okay, thanks.”
-
(Clearly she is not ok, but she is trying very hard to be pleasant. She is getting very basic items:
milk, bread, eggs, etc. Nothing very festive.)
-
Me:
“So your total comes out to $0.00.”
-
Customer:
“What?”
-
Me:
“The person before you gave me a $150 gift card to use for the next person I thought could use it. You look like you’re having a rough day, so here are your groceries, and there’s about $130 left on this card.”
-
(The customer just started crying. Once she could, she thanked me about 100 times. Made my whole Christmas season.)
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